TECO Customer Satisfaction
 
Premium quality management
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  In line with its globalization strategy and the principle of global perspective and localized service, the company has put in place the quality policy of “topnotch talent, value-added work, first-grade products, and zero customer complaint,” dedicating to the cultivation of topnotch talent and production of first-grade products, in order to achieve steady business growth and plural development, under the business guideline of “technology, quality, and service.”
Via constant improvement in product and service quality, the company will continuously improve its operation and foster an innovative culture, to meet customer expectation. The company will also consolidate TECO's international brand image, so as to continuously enhance the corporate strength and create competitive edge. 

  In  its quest to become a globalized, hi-tech,  and  green enterprise, TECO has dedicated to sustainable development, creation of competitive edge, augment of service quality, cultivation of topnotch talent, and production of topnotch products, as well as compliance with legal requirements and customer demands throughout the life span of products, including design, procurement, manufacturing, sales, disposal, and recycling.

  In line with the spirit of ISO quality management system, rigorous management is carried out in R&D, design, manufacturing, sales, and after-sales service, as well as in operational flow, with the aim of attaining customer satisfaction and continuous improvement, on top of management of supportive activities and cross-organization relationship, thereby forming a complete operational system for flow management.

 

 

 
CSR commitment
On TECO's Sustainability Report
Teco Sustainability Commitment
Stakeholder issue and interests
Performance for Key Issuesof Concern to Stakeholders
Greenness & Energy Conservation
Development of green products
Green energy-conservation solutions
Development of new green energy businesses
Green supply chain
Sustainable Development
Operation performance
Sustainability concept and corporate core value
Corporate governance
Risk Management
Legal compliance
Earth Friendliness
Impact of the electric machinery industry on the environment
Environment-related achievements and performance
Green product life cycle
Customer Satisfaction
Products and norms
Premium quality management
Customer services
Customer satisfaction
Human Resource
Human-resources policy
Human-resources management
Communications channel
Career development
Compensations and benefits
Work-Life balance
Occupational health and safety
Social Contribution
Innovation Teco, technology and humanism jointly developed
Scientific education
Creativity education
Sustainable education for aboriginal tribes
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